Last updated: 28 May 2026
1. Acceptance of Terms
By accessing and using BetaData ("the Platform", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.
2. Description of Service
BetaData is a Virtual Top-Up (VTU) platform that provides the following services:
- Airtime recharge for all Nigerian networks (MTN, GLO, Airtel, 9Mobile)
- Data bundle purchases
- Cable TV subscription payments (DSTV, GOtv, StarTimes)
- Electricity bill payments (all DisCos)
- Exam PIN purchases (WAEC, NECO, NABTEB, JAMB)
- Bulk SMS services
- Wallet funding and management
3. User Registration & Account
To use our services, you must create an account. You agree to:
- Provide accurate and truthful information during registration
- Keep your password and transaction PIN confidential
- Notify us immediately of any unauthorized use of your account
- Be at least 18 years old or have parental consent
- Not create multiple accounts for fraudulent purposes
BetaData reserves the right to suspend or terminate accounts that violate these terms.
4. Wallet & Payments
Your BetaData wallet is a prepaid account used to purchase services on the platform. You acknowledge that:
- Wallet funds are not redeemable for cash unless through an approved withdrawal request
- All wallet funding is subject to verification before credit
- Minimum and maximum funding limits apply as displayed on the platform
- We are not a bank and your wallet balance does not earn interest
- We reserve the right to reverse fraudulent transactions and debit your wallet accordingly
5. Transaction Policy
All transactions on BetaData are processed automatically through third-party API providers. You agree that:
- Transaction prices may change without prior notice due to provider rate changes
- Failed transactions will be automatically refunded to your wallet within minutes
- Successful transactions are irreversible — please verify the recipient details before confirming
- BetaData is not liable for delays caused by network operators or third-party providers
- A transaction PIN is required for all purchases — keep it confidential
6. Prohibited Activities
You must not use BetaData for:
- Fraudulent transactions or money laundering
- Using stolen payment cards or bank accounts
- Creating fake accounts or impersonating others
- Attempting to hack, exploit, or reverse-engineer the platform
- Abusing the referral or cashback system
- Any activity that violates Nigerian law
Violations will result in immediate account suspension and may be reported to relevant authorities.
7. Refund Policy
Refunds are issued automatically when a transaction fails before delivery. Manual refund requests may be made for:
- Duplicate transactions (same details, within 5 minutes)
- Transactions delivered to a wrong number caused by a platform error
We do not issue refunds for user errors such as entering a wrong phone number or meter number. All refund requests must be submitted through our support system within 24 hours of the transaction.
8. Reseller & API Terms
Resellers and API users are bound by additional terms:
- Upgrade fees are one-time and non-refundable
- API keys must be kept confidential — you are responsible for all transactions made with your key
- We may revoke API access for abuse or violation of these terms
- Resellers are responsible for their own customers and must not promise delivery times that exceed our SLA
9. Limitation of Liability
BetaData's liability is limited to the value of the specific transaction in dispute. We are not liable for indirect losses, network downtime, or third-party provider failures. The platform is provided "as is" with no warranty of uninterrupted service.
10. Privacy
Your use of the platform is also governed by our Privacy Policy, which is incorporated into these terms by reference.
11. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms. We will notify registered users of material changes via email or in-app notification.
12. Contact
For questions about these terms, contact us at support@betadata.com.ng or visit our Contact Page.